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carolyn s.

Contributor Level

Total Points
80

1 Review by carolyn

  • Macy's

10/31/20

There is an independent credit services bank that i do not believe is macys credit. They charged a $28 late fee. They also called numerous times at 8:00 a.m. regarding that payment which i had already sent and advised them I sent in full. I accused them of harassment as by the time they called, all of the checksvI had written had cleared my bank, except theirs. My payment was made well befor the end of the next pay period. In order to alkay the charge of harassmentment they sent a letter saying the payment had been sent to the wrong remit address. That was not true. I used the same address on their remit statement in Kentucky. I live in CA. Why Kentucky? To further cover their harassment and continue harassing me, they sent a bill for $2.00 more interest, which I did not owe. DO NOT MAKE THE MISTAKE OF OPENING AN AMERICAN EXPRESS/MACYS CREDIT CARD. Your interest rate will be 28%. When I promply cancelled mine I received a new red macys credit card from this Credit Services bank in Ohio (straight from hell). SHAME ON MACYS. I believe the interest rate is also 28% and you will accrue late charges of $28. Furthermore, your customer service will come from the Phillipines. Your harassment will come before you awake in the morning. Or is this just directed to me? What a memorable experience with Macys. Furthermore, if you contact corporate by phone, *******000, it will take you back to the credit department you just came from. I closed my Macys account and shopping habit.

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