I ventured onto the site because it had online photo cards for my daughter's birthday, the first since she moved halfway across the country for grad school. The website was SO opaque and non-intuitive; several times I filled out the "recipient" box with my daughter's name, only to find MY name on the virtual envelope front of the sample. I tried and tried--scheduled, unscheduled and edited, but nothing worked, and then at some point I must have clicked something wrong because the card SENT! Not even with a "are you sure you want to send" message, it just SENT, a day early and completely NOT when I wanted it to go. Way to handle an important family event.
Whoever designed that website needs to never work in the field again. And then they have the gall to charge UNITS of 'coins', rather than just letting us pay for what we've bought. That seems a VERY shady practice, holding us hostage to the money we've paid for services and products we HAVEN'T received. It's *wrong*.
I'm disappointed and disgusted. I should have read some reviews first.