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carolynt

Carolyn T.

Portland, OR

Contributor Level

Total Points
162

2 Reviews by Carolyn

9/2/21

I ventured onto the site because it had online photo cards for my daughter's birthday, the first since she moved halfway across the country for grad school. The website was SO opaque and non-intuitive; several times I filled out the "recipient" box with my daughter's name, only to find MY name on the virtual envelope front of the sample. I tried and tried--scheduled, unscheduled and edited, but nothing worked, and then at some point I must have clicked something wrong because the card SENT! Not even with a "are you sure you want to send" message, it just SENT, a day early and completely NOT when I wanted it to go. Way to handle an important family event.

Whoever designed that website needs to never work in the field again. And then they have the gall to charge UNITS of 'coins', rather than just letting us pay for what we've bought. That seems a VERY shady practice, holding us hostage to the money we've paid for services and products we HAVEN'T received. It's *wrong*.

I'm disappointed and disgusted. I should have read some reviews first.

Products used:
just a simple birthday card and they couldn't even make that process work

Service
Value
Quality
9/7/11

I needed the shutter release button on my Sony DSC-H2 replaced--the camera was fine other than the broken shutter button, which happens a lot with this model. DarntoothySam acted completely as they said they would -- I shipped the camera out, got it back in about two weeks (Labor Day weekend was in there) and it's good as new! Actually *better*, since the part is now lifetime-warranted aluminum rather than the cheap OEM plastic that broke. Thank you so much for helping us save money and keeping another camera out of the landfill!

thomasd
Thomas D. – Darntoothysam.Com Rep

Hi Carolyn, I'm glad to know you are happy with our repair service! Just another of our THOUSANDS of happy customers.

Carolyn Has Earned 2 Votes

Carolyn T.'s review of Darntoothysam.Com earned 2 Very Helpful votes

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