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Carolyn T.

Contributor Level

Total Points
86

1 Review by Carolyn

  • Invitation Homes

9/29/19

Update******* the battery on the sump pump needs to be replaced. I've been here 3 years with ZERO update to this house and invitation homes wants me to pay 600 for a new battery! Not going to happen. Scammers!

I have been a renter of invitation homes for 4 years! I have been in this house for 3 years. Not once has anyone ever done a pro care visit. Such a joke. All they care about is collecting rent.

My basement flooded because invitation homes didn't do their job. The sump pump wasn't working. If they had done their pro care visit like their website says they would have seen a couple weeks ago that the battery was low on the sump pump. I was promised yearly updates on the property. Funny nothing has been done!

I spoke with Brandon today at 5. He gave me his word the water would be extracted out of my basement today! A plumber came and fixed the sump pump that is it. Meanwhile the waster is still standing in the basement. Many of my things are ruined. Some can't be replaced. For paying almost 2300 a month for rent this place is a joke!

When you call maintenance there is a recording stating they expect you to maintain the house yet they have zero responsibility in taking care of their part.

Ive lost over 1500 worth of stuff. Had to pay people to help me salvage my belongings. And 5 hours of my day dealing with a issue that didn't have to happen if you did pro care visits.

I'm contacting an attorney. Memorial Day hail tore apart my siding. It took you guys over 30 days to fix it. Still not done all the way!

Carolyn Has Earned 6 Votes

Carolyn T.'s review of Invitation Homes earned 6 Very Helpful votes

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