C B.

I hired Get Set Go Web in May of 2020 to develop a website for me, my package with the company included a website, business license, security, hosting, tech support for my customers and myself, back end training so that I could learn how to utilize the website. The planning phase took 6 months and in December the company started the development phase which meant that the company would program all of my website pages to be functional. My website was supposed to be completed by the end of January. In the beginning of January I started calling the company to check up on my website and to my horror I discovered that the company had pretty much vanished. I searched online and discovered that numerous clients had filed claims and disputes against the company. I sent a message officially firing the company and requested a refund. I notified my bank and disputed all charges from the company. I also notified BBB. I later received a call from James Black who was the project manager working on my website at Get Set Go Web, he stated the he knew about my disputes and that I would receive a full refund. He also stated that the company had a huge fire where 25 people died and asked if the company could still work on my website. I told him that I could not let him work on my website because I already fired the company and have several disputes going and that I just want a refund. Soon after that conversation, my bank notified me that they heard from Get Set Go Web and that the company wants to fight my disputes. My bank also informed me that when a company has several claims and disputes going, the company would most likely go out of business and file bankruptcy so it is wise and advised to officially fire the company, formally request a full refund, dispute all charges with the bank and file a claim with the BBB ASAP. EVERYONE THAT HAS POSTED AN EXPERIENCE WITH THIS COMPANY SHOULD GET TOGETHER AND FILE A CLASS ACTION LAWSUIT