Cesar R.
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Cesar R.
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June 9, 2025
Solicited
Poor Service. The Hot water faucet in the bathroom sink was not working. On the third day after my tour when I went in to my room the bathroom floor was filled with dirty water.
Date of experience: May 30, 2025
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Hello Cesar,
Thank you for sharing your experience,.
We're sorry to hear about the issues you encountered at the hotel, but we're happy that you had a good experience overall.
If you would like to discuss this further, feel free to send us a DM with your booking reference.
Regards,
Exoticca