I did two orders from them, orange daylilies and blackberries in the first and two mulberry trees in the second about a year later.
Most of the daylily bulbs have come up and the blackberries seem okay. The mulberry trees haven't done much yet but it's winter and they're dormant.
They emailed back when I asked about shipping the blackberries (I ordered before they were in season) so they do communicate. Not sure what these other reviews are going on about.
Hi C.H., thank you for the five stars. Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.