Charlie J.

I placed an order on October 15th and when I was placing the order all the items said that they would be delivered by October 27th. Once I submitted the order it changed to December 2nd. On December 2nd I checked the app and it had changed to December 16th. No on called, emailed or sent a message to let me know that it was going to be delayed. I then called customer service, because you can never get anyone to answer the phone at the store, and I was told that I would receive a call within 24 hours. 26 hours past and I received no phone call. I called customer service back again and I was told the same thing, I will receive a call within 24 hours. I am tired of people/companies saying that they are going to do something and then not doing them. Lowes has no integrity and that is sad. Four or five years ago they were a great company, I do not know what happened. They have really gone downhill.