Chesney B.

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Chesney B.
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Using Snapfish as my photo site is the biggest dissapointment I've had in a while. After spending 2+ hours to create a calendar which I was going to order a total of 9 of for family Christmas presents, I go to purchase the items and realize the total for 9 wall calendars is $54 (good price) but ALSO $45 FOR SHIPPING! WHAT? So now my items won't come in until after I need them because shipping is so slow AND it's astronomically high shipping prices. Please note: THIS WEBSITE CONSTANTLY RUNS "SALES" LIKE 50,60, OR 70% SITEWIDE PRODUCTS, but it won't allow you to combine free shipping codes along with that. Even though they advertise spend over $29 and receive free shipping, that is FALSE if you plan on using any other sale price (which you will want to do). I inquired to customer service why it is so high for shipping. The reason is because they ship EVERY SINGLE PRODUCT SEPERATELY. Every calendar (even if the exact same product, every 4x6 little photo, everything is shipped seperately. Therefore nearly charging me $5 PER calendar to ship on top of he cost of the calendar making their products more expensive than other competing services. Despite wasting my time already creating the calendars, there was no way I'm spending $$ on this company who chooses to make bogus shipping decisions so I choose to move my business to Walgreens where I could get all 9 of my calendars for cheaper AND with same day pickup. How nice. I will never use Snapfish again.

Date of experience: December 9, 2020
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