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I attempted to exchange xdc for btc and followed the prompts and video from YouTube. It got stuck on step 3 but my xdc was sent to an address. I contacted support however it is a Saturday. It is going to be a long wait to hear back from them since I do not want to loose my investment. Not sure what happened or why it froze but the transaction went through from my wallet holding xdc. I pray its not gone. Please advise!
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I like the fact that it's user friendly and I have a wide variety of Affiliate partners to choose...
Terrible! Transaction failed and support won't give me a refund. All I am told is the transaction...
Hi Christopher,
Could you please contact our support team support@simpleswap.io? So we will be able to look into your issue.
Thank you in advance!