From initial inquiry until finishing the order from their website was super fast. Smooth transaction from the start, the customer support has provided all the necessary details with my inquiry to my order. Experience with the support was a top notch. Always efficient and reliable. Great buy from this company. Now that I got my crate. I have no doubt. Great service and products are amazing. If money is not an issue, I would definitely subscribe for another box. Well, I just tried it out and I'm not dissapointed. I will soon order again in the future. Keep it up!