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cindy s.

Contributor Level

Total Points
80

1 Review by cindy

  • PetPlus

8/30/20

I had a paid membership for discount pet medicine. While checking out my recent order I noticed a ‘save 20%' button on the screen. I pressed it and my membership order went from $100.09 to $119.00! Surely there was a mistake, right?! I called them directly to learn that discount is for nonmembers only. Well why do you list it on members website, I was logged in as a member, don't let me see that button then! While on hold for a supervisor, the repeat recording said if I joined their membership I could save on prescription meds AND receive an additional 20% on their website. FALSE ADVERTISING. HHow do you trust a liar, especially when they are supposed to be handling my pups meds. If they are untrustworthy on their advertising, what else are they untrustworthy about? EVERYTHING!

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