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Coretta L.

Contributor Level

Total Points
82

1 Review by Coretta

  • Spectrum

5/10/20

I contacted the company after a fraudulent account was set up in my name. I got the phone number *******135) of the person who set it up and their address. The person is currently receiving 2 months free internet using my information for this address: 426 S HANOVER ST CAPE GIRARDEAU MO *******-6749

Before the company sent out the package to have the internet set up, I called them. The same day the account was set up, I contacted them. A phone number was on file that I didn't recognize. The person went online to set up the package they received so they know what they are doing. Despite numerous complaints the account was not deleted. So I changed the number on file and billing preference until I can have this issue resolved. I won't know what credit card information was stolen until two months from now. None of the representatives were able to give me the last four digits of the account or anything. This is the worst company that I have ever heard about. To actively participate in fraud should be a reason for them to shut down. They are fully aware of the situation but they don't care. As long as they receive the money. This is disgusting and a shame and should not be happening.

Coretta Has Earned 2 Votes

Coretta L.'s review of Spectrum earned 2 Very Helpful votes

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