I bought 3 jackets online. I returned two but was refunded for the wrong jacket which meant I was £45 short on the refund. I sent evidence after they destroyed my returns form (ie photos of the jacket I'd kept) but the business didn't want to know, just kept repeating the same message which made it clear they weren't listening.
This despite it being obvious their stock-keeping is a total disaster. Eg they were asking me from which warehouse they had sent the jackets. You know where the blame lies when a business starts asking the clients things that only the business should know.
If you don't have to return anything you might be ok, but if any issues arrive, they will assume you are at fault and refuse to listen. Avoid.