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Was disappointed that every emailed code never applies to CDN orders, but the Customer Service team was great working things out for me.
From past orders - customer service.
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The checkout broke 11 times, you're lucky I cared enough to finish
I chatted with a rep asking some questions about the process while I was ordering my flags. She...
Hello Cynthia. Please accept our apologies for the difficulties you experienced trying to claim your discount. We regularly run promptions and certainly want you to avail the benefit.
We have checked the coupon codes and they seem to be working fine; we have successfully received orders with each code. Note that we have a different website address for USA (www.bannerbuzz.com) which has different codes for the same promotion. Please bookmark this page to view a list of active offers at any time:
https://www.bannerbuzz.ca/coupons
If you face this problem again, kindly take a screenshot of the Cart page (showing the cart items and error message when you enter the discount code). You can email us the screenshot at feedback@back@bannerbuzz.com; we will promptly investigate it.
We are glad our support team was able to help resolve this for you. Thank you for your patience and understanding.