I purchased 3 pairs of stockings from this website. One pair ripped the second time I wore them and another ripped within a month. I saw on their website that they could offer a store credit for a product that was sub standard. I got on their website and saw that they prefer email communication and they offer a template to send a message directly from the website. I have now written them 3 times and they have not responded. I have been trying to reach them for over a month now. Their live chat function didn't work and they don't answer the phone either so I am just out the money. And at $75 a pair, this is a very expensive lesson. Buyer beware.