Customer service was almost immediate. Site said allow up to 48 hours for the artwork/logo to be revised for optimal quality but I had the revised copy in my inbox to review by the next morning. Free shipping estimated delivery at over 3 weeks but it arrived within a week. Packaging was strong and kept the banner from getting crunched at all. Product turned out fantastic!
Thank you for a great first experience. I'll be back again soon!
Chat support on the website was prompt and to the point