I normally do not bother to do reviews but I feel this one is highly justified. I ordered a screen assembly for my Dell XPS 13 and it arrived promptly within the week (2 day priority shipping). However, I got so frustrated with the inability to use my laptop and decided I need to buy another one since I couldn't wait. Christian has helped me with the return process and has made this one of my most pleasant online experiences. I will be sure to contact them again if I have any computer repair needs in the future.