Daniel M.

Order a frame ($139.00) with double mat. It was a wooden frame. Had not received for two weeks. They never sent me an email on the order or any emails on shipping. I had to email them from their site but they did not respond. No one speaks to you. I finally get the product. On stapled corner of the frame, the wood joint has a space in it. A large space. The mats are cheap. Not very thick. I am emailing them and sending frame back. Asking money back from Discover. These people should find another profession because they don't know what they are doing.

Spoke to another unconcern ignorant customer service agent today about an order placed on July 21. He then sent me to a manager with a wait time of 51 minutes. Joke of a store. I ordered the Canon R5 back on July 21 and after lies and numerous phone calls telling me I would get it on four different dates, I find out three of my friends ordered it a week and a half ago and received the camera last week. I called BH again and the guy had not a clue and that is when I asked for a manager. My order number was *******503 and one of my friends order number is *******. She got the camera less than a week upon ordering on Oct 4. You are the worst BH Photo. I shall never purchase from u again. Seriously. I would be waiting until who knows when I would get this camera. They told me so many times these people would not get their camera before me and they did. This company is so messed up. I will shop at Adorama or Best ZBuy or evening Amazon. Done with these ignorants. I am sure there are many of u who realize this incompetence or don't realize your R5 body is never coming to you. BH system is recalled screwed up and they don't even know it and when I prove it to them, they don't even care. I am done with this nonsense. I wish I could sue them for lying and ignorance, but not worth my time. Thanks for the stick up my u know what!