Dave A.

Tried to buy a tonneau cover from the Loveland Colorado store and they wold have to order it. So i said I would order it online. Placed the order and it immediately came out of my CC. About an hour later I get an email stating they were canceling my order because it is on back order. They also claim it will take 10 days to go back on my card. The same item remains on their site for purchase. Every time I have attempted to buy something from this place it gets screwed up! I am DONE!

Hotel is decent, nothing special. Second time I have stayed there and they have never asked for an I'd prior to giving us our room key! Hilton Honors is a joke! I prepaid for the room to get the best rate and people checking in in front of me were getting a rate $30 less than I paid? I asked the front desk and they said since I booked direct they could not change it. I called Hilton reservations and the said since I pre paid I was stuck with that price. I stay "STAYED" exclusively@ Hilton hotels 30+ nights a year! Not anymore if they can't be loyal I will not be loyal either!
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Worst customer service I've seen in a long while! Got on chat to ask some questions and was met with contempt and attitude! The chat rep abruptly dropped the chat and left me hanging! I wasn't even being rude! Guess I'll make the leap to net flix!

Got a loan a year ago and it has been the worst experience of my life! They screw up and you end up paying for it. Then when you ask about it they answer with condescending scripted reply's! They do not want to help they do not care and will rip you off!

This is my 2nd order to get my gifts before the holidays! My first order was awesome and cant wait for the 2nd to arrive! I should have some happy kids on Christmas!