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Dave B.

Contributor Level

Total Points
162

2 Reviews by Dave

UK2
  • UK2

2/2/22

I've had so, so many problems with UK2 over the years, as soon as I'm able to move hosting, I will be doing so! Their service and support is the worst I have every encountered by any company, billing and support never talk to each other.

Half their staff either don't know anything about their job or are just to stupid or ignorant to help.

Getting hold of them can take literally hours by phone or chat and their favourite game is for billing to say i need to speak with support and support saying i need to speak with billing. (2 days in at the moment!)

The latest drama is they are now holding my site hostage, saying that I need to pay to upgrade their servers and i can't upgrade my ssl until i do. Then of course they are forcing me to pay for 'Supreme Support' just to do this.

Save your money and find a better company, there is a reason that they have not enabled Google reviews!

Last word - Cowboys!

Tip for consumers:
stay away!

Products used:
web services

Service
Value
Quality
  • Herb Tools

2/5/15

I ordered some products from HerbTools and there was a slight issue with one of the items being damaged during shipping.
However HerbTools were excellent and very fast to deal with the problem and I received a replacement within days.

Great customer service guys, a lot of companies could learn a lot from you, I'll definitely be a loyal customer from now on.

Dave B

Dave Has Earned 2 Votes

Dave B.'s review of Herb Tools earned 2 Very Helpful votes

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