Worst company ever. Parcels dont get delivered and are lost. They give you a mound of paperwork to find them, with customer service giving you pre written replys and sending you round in circles, probably in the hope that the effort i put in isnt worth the time and hassle [little do they know] and i will give up. THEN theres the trying to get me to pay over size/weight parcel surcharges. When asked for proof of this i was sent literally near enough a blank piece of paper, proving nothing.so i contacted there sub contractor for proof, they said no such parcel had EVER passed through there hands. Then when i told parcelhero this, they decided to forgo the surcharges out of and i state 'goodwill'! Lol
There more but we will save that for another time...
Im going to roll these jokers up in so much litigation they will be tied up for years to come :)