David E.

Dreadful company, they collected my TV 3 weeks ago from today which is the 07/09/2020, only updates they sent are 3 texts saying being dealt with.

Phoning up is a waste of time unless you want to hold for an hour or more, holding while I am typing this - Some chance of any reply.

The Team Knowhow up date link is useless, when I did get through on the phone over a week ago someone informed me that it had been updated incorrectly, can you believe it and since then it says the same thing, NO amendments.

I phoned after the Teamknow link said -

- We need a quick catch up

We have a query about your repair. Please call our UK Contact Centre on *******234.

There is btw NO email contact or NO Live chat.

This from a company that I have a 5 years guarantee with. Will never buy anything from them ever again!

Zero stars for simply not caring about their customers in the slightest, they take your money and run.
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Update 22/09/2020!

Recall first contacted Currys mid August, they then collected my TV 2 days later.

Since then after many times of trying to get in touch through their only way *******234 (read NO Live Chat and NO email) you are put on constant hold, while typing this up to now it's been 38 minutes.

Finally a Richard from Team Knownothing phoned at 13:47 9th of September, I've kept the recording. Richard stated my TV was not repairable and that a coupon would be with me in 3 to 5 working days, YES it's the 22nd as I type this can you believe it?

You can see why this company has 1 star, it's totally useless, Amazon P all over them, Currys just tell you lies lies and more lies. They make Trump look honest...

Do not buy from Currys is my advice, now 49 minutes on the phone and NOTHING.