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I bought a ring for my grand daughter in May. By August the stones had fallen out. I asked if they could replace and sent pictures. I received the run around and finally they told me how the stones fell out. They offered to send me stones for a price, not to replace the stones. I have bought less expensive pieces of jewelry and had a better response.
I recommend not buying!
Dee G.'s review of VANCARO earned 11 Very Helpful votes
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I bought two rings. One was way too bulky for my finger so I asked to return it. They took the...
Hi Dee,
We are really sorry about the issue. May we know the order number linked to this issue? We will check further about the issue and help fix the problem.
We are really sorry that we did not offer a 100% satisfying experience for you. We value every need from customers and would always go the extra mile to offer a 100% pleasant shopping experience for each customer. Thanks a lot for your support and time!
Elsa
Best regards
service@vancaro.com