Deeny D.

I created an account on this site and placed an order. I do not have paypal, but my friend does. When I payed with PayPal it took his money, but shows no purchase on my account. Now I'm not exactly sure if or when my stuff is going to arrive or not. If it is being shipped I have no idea if it is going to be shipped to him or me, even though I filled out my address when creating my account. There are also no rewards points in my account because it has no record of my purchase.
They don't seem to have online support, I sent a Help message more than 12 hrs ago and have gotten no response.

This site falsely advertises prices. Items in cart will change price when you go to check out.

I spent 2 weeks adding stuff to a cart on this site. Occasionally there would be items that were bought by other people and it would tell me in my cart they were no longer available. (I understand this completely, no complaint.)
My complaint is that one of the items I put into my cart was priced at $3. It remained in my cart still stating it was $3 for a week. When I had finially found enough stuff to qualify for free shipping I proceeded to check out. When I did so the price of my $3 item changed to $14. I was confused. I went back to my cart and it was still showing the item at $3. I emailed the company asking them to fix the pricing error. They told me there was no error, and that the item was supposed to be $14.

After I posted this review (originally with 1star) I was contacted a member of the Swap staff via message through this site. She offered to send me the shirt to make up for my confusion. She also said the pricing error is because people can swap clothes and change prices without it changing in your cart. I advise that if you shop on this site you check out immediately to avoid prices changing on you.