Delilah G.

Our dryer belt broke and we live in a very rural area with no appliance stores nearby so we went online to order a belt. We saw Partselects promise that they ship out within 1.5 business days so we thought that was perfect. We paid an extra 10 bucks for shipping on top of the price of the belt.

They didn't email us a confirmation so after a week we called them. They said they were waiting for the belt to come in from Whirlpool. First of all, how would you ship us a part in 1.5 days when you don't even have it in stock. Anyway, they promised it would be in by the end of the week and would be shipped out. They also said they'd email us our confirmation again. We never received the email or the part. 4 weeks after ordering it we had to call them and cancel. Their excuse was the part was on backorder. A simple standard dryer belt they couldn't even send us. Meanwhile I could have driven 4 hours to the nearest store and bought one off the shelf instead of drying my clothes beside the woodstove for the past month.

Don't order from this place! You will be disappointed.