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Della N.

  • 1 Review
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since September 2020

  • Review

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1 Review by Della

9/23/20
If you live outside the US, then don't even think about returning as the Free Return/$6.95 refund return won't apply to you! This is despite the invoice and associated information on the website and included in the package saying otherwise. It will cost me $80.95 to return the $78 bikini I purchased. A bikini which in real life was pretty different than the photo on the website. I will never buy from this organisation again!

Update: If you are reading this and purchased through PayPal. Lodge a dispute with them. PayPal ended refunding me after investigating the dispute based on the above experience.
heidiv11
VENUS S. – VENUS Rep
Hi Della! We apologize for any confusion. Our return policy applies to all of our customers but the courtesy return label is only valid in the United States. Please e-mail us at socialsupport@venus.com and we will be happy to discuss your concerns with you.

Della Has Earned 4 Votes

Della N.'s review of VENUS earned 4 Very Helpful votes

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