Denise D.

We were visiting from out of state & wanted to surprise my daughter in Kuna, ID with a nice flower arrangement the day we flew home. I went online for the Kuna, ID location 12/28 in the afternoon & saw a beautiful deluxe arrangement(Blushing love) in a purple vase & purple flowers which is my daughter's favorite color & asked it be delivered on 12/29. We were charged a total of $80 & some change for it. No problem we thought. I've worked for several florists & know what $60.00 arrangement is supposed to look like. We never received any communication that there were any issues with the order such as not having the colors, flowers, etc. that I had ordered. The order was finally delivered on 12/31 with the claim that they had tried to deliver it & no answer earlier in the week. I asked my daughter to send me a picture of the arrangement-I was shocked, embarressed & disappointed at what was sent. It had 6 red carnations, 6 roses & some alstrameria & some fern, which is about $30 at most. We could of bought a much nicer arrangement at Albertson's or Costco at half of what we were charged but wanted to surprise her with the delivery. I would never use them again by any means! I wanted to support a local business during the Pandemic but don't like to be ripped off!

Ease of use on website, hope it continues with the whole experience!