Des C.’s Reviews of StarNow.co.uk & more

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StarNow.co.uk

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4/29/20

I subscribed to Starnow as an extra for a trial period of one month and subsequently after a few weeks realised it was a waste of money and attempted to cancel before the end of the month. I didn't read the clever misleading small print and assumed that my cancellation went through only to discover that the scumbags had stolen money from my account the preceding months after. This is during the covid 19 pandemic when there wouldn't be any work anyway. They prey on naïve people who don't always read the small print and only offer a postponement instead of a cancellation clause. Be warned keep well away from this low life conning organisation they just want your money by any means and scams.

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Bella P. – StarNow.co.uk Rep Over a year old

Hi Des,

Thank you for taking the time to write this review - I'm sorry to hear you are upset.

I understand that we’re all in the midst of a truly tricky time at the moment, with the rapidly changing Covid-19 situation having an impact on everyone.

I would like to clarify that all StarNow subscriptions are recurring, which means that they renew automatically at then end of your chosen period. The information about our recurring payment system is displayed at the bottom of the page where you entered your credit card details. It reads: "Your StarNow membership will renew automatically every -- months. You can cancel at any time".

In order to cancel a subscription, you will need to contact our Customer Success Team directly.

All the best, we hope you and your family are staying safe during this time.

Thanks,
Bella