Apparently this is where to come when you want a refund and return address. I ordered 2 dresses one xxl and one xl that was supposed to have a 44" bust. Neither of the dresses fit. I normally wear a size 12, I am 5' 4" and weigh 148 lbs with 40" bust measurement. Unless you are a size 6 don't bother with this site. The xxl would be equivalent to a 4-6 US size. The eye-candy is very tempting but save yourself the hassle;( Here is an Update... After posting this review I received immediate response from customer service. I returned package to an address in the states and my refund was issued within 2 days. So all in all the experience was pretty carefree I think due to this site. Thanks SiteJabber!