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Domagoj M.

Contributor Level

Total Points
81

1 Review by Domagoj

  • Goodman's

2/13/19

I was ordering five Oster clipper blades from Goodman's webshop. One of those blades that I ordered was out of stock. After six weeks of waiting them to ship out my order I wrote the email to them that I want from them to finally send to me my order or I want full money refund. They gave me my money back but without any explanation or apologies. I'm extremely disappointed with this store and with their customers service.

UPDATE 02/14/2019
I spoke with Mr. Goodman and he explained me whole situation that ocured. The problem of not delivering my order was due to the delivery delay of the Oster supplier. He also apologize for problem that ocured and he promised me that they will do thair best to ship out my order as soon as it possible. He seems like a good man who try to do his best to preserve confidence of their customers.

UPDATE
Mr. Goodman keept his promise and I received all Oster clipper blades that I was order. All in all I am very satisfied with Goodmans store and their services, especially with owner Mr. Goodman becose he is pleasent and benevolent person.

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