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Not pleased with return policy. Was charged a hefty "restocking fee" and some kind of tax,,, Returned item because it arrived with instructions of being unreturnable if bag seal it came in was opened. Was not told that when purchased. Did not want to take a chance so returned it at my cost. The extra costs are nothing but a money grab by Parts Avatar, BOOOOO... Amazon has a much better return policy and they continue to get my service. Parts Avatar could learn something from Amazon.
Tip for consumers:
Upfront return fees (restocking fee + tax)
Products used:
None
Donald G.'s review of Parts Avatar earned 15 Very Helpful votes
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It took 4 days from order to "shipped". When shipped,the tracking number that was supplied did...
Bought my part to save it to change it when needed, when i have decided to change my break pads...
Hi Donald,
We are very sorry for the inconvenience you had to face. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.