Their customer service is not all that good, They will keep giving you article to read and not answer questions. Others don't know what they are talking about, others will help you. Their dedicated sever don't have an easy daily back up for you to manage you have to do a corn from your server. That would be your only daily back up for your web site, other than they have their own at mid night in CA. That not good for me, cause my developer works that hours and don't finish till 8a since they are from India. They don't have an easy restore for your contents back up files you would have to go through your ftp files and do your own restore.