Don B.
Level 0 Contributor
1Review
1Helpful Vote
0Thank Yous
1
Review by
Don B.
Bookmark
Follow Don B.
Unfollow Don B.
Share Review
Report Review
February 20, 2017
All they wanted was my $$$. No response from Jay my salesman when requesting status several times. Said UPS lost my package but checked with UPS and they never received the package. Have requested a refund, so we'll see how that goes.
Date of experience: February 20, 2017
1 Comment
124K Views
1 Comment
124K Views
I'm very sorry to hear that your order was delayed and your sales rep didn't respond to your messages. We do try to respond to all of our customer inquiries in a timely fashion, but circumstance can sometimes delay our responses. I am messaging you privately to get your order information so we can resolve this for you.
Again, our apologies for your unpleasant customer experience.
Build.com