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Douglas B.

Level 1 Contributor

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Total Points

4 Reviews by Douglas


My complaint is about the return and shipping policies.

We bought a bikini based on the size charts provided on the site. We paid for shipping.

They did not fit. On the return, we have to pay for return shipping and if we want a replacement we have to pay for shipping again. That is $17 in just shipping.

Get the sizing right on the web site to begin with and we would not face this problem.


Asics is all I have worn in athletic shoes for years. It is all my daughter wears for volleyball.

I ordered a new pair of shes and they are defective.

It has now been months since my first attempt to contact customer service, with multiple attempts since and I have yet to hear back from Asics.

I do not recommend the brand or the site any longer.


Prices for hosting a very reasonable if not outright cheap and support is usually responsive and handle things fast.

The issue is that they have had major outages, 3 that I can remember, in the last year. During each of these outages all my sites were down for more than a day, sometimes even longer and/or email was down for more than a day.

They made minimal attempts or no attempts to appease me or compensate for the outages as well.

In today's day and age this just means that they are not technically sound as they do not have reliable contingency plans for outages and that they do not care about their customers.


The shipping times are ridiculous. I ordered some things expecting it to be shipped in a few days but received an email saying it would be shipped on a future date 3 weeks later. They shipped a day later than that too.

Douglas Has Earned 11 Votes

Douglas B.'s review of ExpertHost earned 7 Very Helpful votes

Douglas B.'s review of ASICS America earned a Very Helpful vote

Douglas B.'s review of jolyn.com earned 2 Very Helpful votes

Douglas B.'s review of Zulily earned a Very Helpful vote

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