Weighed/measured parcel correctly. After delivery I was billed an additional £97. No proof sent by Parcelhero at any point as to why my correctly weighed parcel mysteriously changes into a parcel 7 times heavier and 4 times bigger. Repeated request for proof of their findings are ignored. It's an exceptionally common practice with this company to stick on massive charges after delivery. They know you wont have proof (photographic) of your parcel, so they continue to carry out this dishonest and shameful practice. They claimed the parcel below was 137cm... the picture clearly shows it at 30cm. It can hopefully only be a matter of time before this company is named and shamed on somewhere like Rip off Britain or similar. The CEO of this company should hang his head in shame.