Honestly in all reality this company is Just looking for money they keep the males in females in the same cages so if they breed they can get more money... if an animal is sick they take it to the back give it a little medicine and if they Dont recover soon they leave them to die the people who work there are rude but I understand that they may be tired and or stressed but ur at work u don't ignore someone who hasn't done anything to u and only wants a little help its not like im some Jack arss or "soccer mom " they do not care about their rats... Rats are most often sick and hardly taken care of... often extremely scared... Picked Up by their tails... Hamsters and rats are closely related Aswell as any other small animal rats need care too in fact from personal experience rats do much better with kids then any other animal iv seen... They adopt cats from shelters then sell them for more then they should... These animals arnt worked with... They need to be... This company is also extremely over priced