Ed K.

If you want a soft pillow, DON'T buy this pillow, it's very hard.

I have a TEMPUR-Adapt® Cloud + Cooling pillow I got when I bought the TEMPUR-ProAdapt ® mattress last year. The TEMPUR-Adapt® Cloud + Cooling pillow is medium, too hard so I don't use it. When compared to this pillow, TEMPUR-Cloud® Pro Pillow Lo Queen, they feel the same hardness.

I usually sleep on a thinner fiberfill pillow, but the scrunchy noise it makes bothers my ears. I bought the Pro Lo pillows (BOGO) thinking it would be thin enough and extra soft like advertised. What I have now are two very very hard pillows. They are NOT extra soft at all like the website says. Customer support to verify the correct pillows were sent was completely useless.

I would never recommend these pillows, a waste of $170 especially since you can't return them (but had I bought them on Amazon, I could have).

I've contacted T-Mobile on 3 different occasions over one month. Each technical support person promised to send me a home cell booster device. NOT ONE of these individuals have followed through. Each time I call they promise to OWN the call and resolve the request, but NONE of them have ever actually done nothing. Their customer service is just a bunch of BS.

Another update on this retailer. I purchased a few small items for my central vac. The wrong items were shipped. I returned them for a refund. It took them more than 3 months to process a refund with me asking each month. Secondly, when I was looking to buy a new central vac unit, they were quick to recommend a unit without even asking me if my circuit breaker would handle the amps it used. I did not buy from them and I'm glad. They are quick for the sale but don't really help in the buying process.