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Edna R.

Contributor Level

Total Points
173

2 Reviews by Edna

  • Alight Solutions

10/9/23
• Updated review

Still trying to resolve issue of YSA reimbursement of partial insurance premium - multiple conversations September/October - Alight finally agreed to mail needed form to reinstate reimbursement - called today to make sure filling form out correctly - they sent form for "dependent" - will remail correct form for policy holder/retiree/me. Meanwhile, have denied September/October reimbursement as "overpayment."
Can't state loudly enough - ALIGHT IS NOT AN ADVOCATE FOR STATE FARM RETIREES!

Alight is not an advocate for State Farm Retirees-would give zero rating if option was available.
9/20/23
• Previous review

Alight has denied my YSA benefit - after probably 30 phone conversations, at least three document mailings, a request for forms sent electronically which arrived as an image which I cannot process, todays request for the form/s to be mailed is yet to be handled. This started in May/June 2023, thought everything was ok, then they denied August reimbursement requesting more documentation. I have sent my bank statements Dec 2022 thru Sept 2023 showing my premium paid from my checking account and they still deny my benefit.

  • Archives

9/10/16

Thought I was on a county website to order copy of marriage certificate - somehow got to Archives.com/Ancestry.com. Charged $39.78 for two copies with 2-3 weeks mailing time. Immediately cancelled, but was told items already ordered and couldn't cancel. Called county office and ordered two copies for $4.00 and SASE with maybe a week mailing time after check received.

Edna Has Earned 13 Votes

Edna R.'s review of Archives earned 10 Very Helpful votes

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Edna Has 1 Fan

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