I am a 76 year old pensioner on a basic pension i said yes when they said they could reduce my outgoings then i found it going to go up by £10 -£20 per month so within the 14 days to cancel next i received a bill for £42 for something i didnt use or want then they are charging me £700 to tuminate the contract with admin cost £1370 they said because i didnt put it in writing i am still liable NOT A GOOD COMPANY
Hi Edward, thanks for taking the time to write a review.
This doesn't sound right that you are paying more. Our pricing is one of the cheapest on the market.
Let's get this sorted for you and turn you into a happy customer.
I'm unable to locate your details from your user name so can I please ask that you send an email to directorsoffice@uniteldirect.co.uk and I will pick this up first thing Monday morning.
I look forward to speaking with you and getting this resolved.
Regards
Peter