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I've been to this shop 7 times since August 2017. Its always something. I just wanted the level of service that everyone else gets. This time, I don't know if the technician did what he was supposed to do. I didn't get a sheet with any documentation on the levels of my fluids, brakes, tires battery or anything. I expressly asked them not to rotate my tires. They rotated the tires. My "service agent " didn't text me to let me know my car was done. My car was there all day and he didn't take the time to find out if my paperwork was in order. I'm so hurt and disappointed. I don't know of another Hyundai service center.
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Up until this weekend I was an extremely loyal customer of Jim Ellis Hyundai. Here's what changed...
