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Rented Compass 21 in Corpus Christi. The positive is that this place was overall very comfortable and had a great set up as well as a comfortable bed. However, it was outdated and only getting drips of water from the bathroom sink. Additionally, the pool was quite dirty and the common grill area was a mess. We could have gotten past these things except for the fact that that tenant above us in room 27 left their dog alone and the dog barked INCESSANTLY for the 2 days we were there. We made several phone calls to Vacasa with ZERO response. They kept saying they contact the local people but "it may take an hour or so because we're very busy with Covid and natural disasters". During one of the calls, I was placed on hold and after 20 min, hung up and called back and told them I was very upset with the experience. It was difficult to relax and enjoy ourselves with the constant barking in the background. Overall poor experience and would NOT recommend staying here chiefly due to the fact that they were unable to remedy the nuisance.
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Thank you for your review, Eileen. We are disappointed to hear this was your experience. Please know we have added additional staff to better assist our guests as quickly and efficiently as possible. We sincerely apologize for any disturbance caused by neighbors during your visit, and we are sorry if this caused a negative impact on your stay. We apologize for the inconvenience and frustrations and hope we have the chance to host you again.