Elizabeth J.

I have been with digital life for 6 years. I had it for 2 years at the prior address I rented until I purchased my home 4 years ago, and switched my service from my rental to my owned home. So in year 5 I found out that my mom was paying for the same service i had for half of what i was paying. I called they gave me the same credit, and offered a camera. I asked several times is there a contract with this. I was told no. Well they put me in one. Camera never showed, system has crashed, app has crashed and no one will help. I'm told that they can't sent a technician to me. I will take my business elsewhere because no one will help me. I'm told to check my electrical outlet which i have a million times with 10 other reps. My outlet is fine. I'm told well my system tells me to tell you to get an electrician. My outlet is fine. Your equipment is crap! I'm paying 50 a month for the past year, for absolutely no service, and no help. I'm not going to pay for a service I do not have after calling and giving more then enough chances for them to fix it. But they DEFINITELY do not want to!