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Ella E.

Cornwall, United Kingdom

Contributor Level

Total Points
81

1 Review by Ella

  • MyTriathlon

4/24/21

I would strongly discourage you to buy anything from MyTriathlon.co.uk. It is really NOT to be recommended. Their customer service is simply appalling.
I have still not received a refund for items I send back and is over a month! Though their online info for myaccount indicates as if my order has been refunded.
I have sent multiple emails to the customer service but to no avail. I tried to call them and used their chat service to contact them but their phone lines are never active nor is their chat. It is most frustrating as you cannot ever speak to anyone. I never experienced such disregard toward customers.
DO NOT BUY FROM MYTRIATHLON!
Also the shipping cost for refunds is on the customers but they
It website does not state this clearly. Very misleading and disingenuous.

Tip for consumers:
DO NOT BUY FROM MYTRIATHLON!!

Products used:
Swimming Gear

Service
Value
Shipping
Returns
Quality

Ella Has Earned 1 Vote

Ella E.'s review of MyTriathlon earned a Very Helpful vote

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