I needed to get fingerprinted for a job, and going through this was terrible. On their website they said walkins were welcome, but then when we arrived they said they only took appointments. Their website was hard to use and not efficient, but calling to make an appointment was even worse. It takes forever to get connected and so much personal information is required to put in. I finally scheduled an appointment and they canceled on me! I now have to drive over half an hour to a different location at a later date to try and get fingerprinted before the deadline for my job training. I am not one to use profanity, and it is specified in the guidelines not to, but I would have some very strong language to use about this place. A horrible company, a horrible experience, and I will live a happy life if I never have to interact with them again.