We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Elma H.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since September 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    3

Review Distribution

1 Review by Elma

9/17/20
So today is 30 Sept...
My package was on regulatory review at Customs since 19 September.
Today I have received notice that I have to pay a Customs penalty of R2500 because the MISDECLATRION of value of goods from Vividress. DISHONEST AND ILLEGAL BEHAVIOUR! BUT WILL ANYTHING HAPPEN TO THEM?
NO.
I have to PAY UP.
They declared USD 15.00 whereas I paid USD 105.00. The dress cost me R1992 when the USD 105 was converted to Rands. And now I pay an additional R2500.
I have previously submitted a bad review for this online company. I reside in South Africa.
I WANT TO WARN PEOPLE CONSIDERING THEM ABOUT THEIR SHOCKING DISHONESTY!
So I placed and obviously paid 105 USD ON 14 August for a dress for my daugher's matric farewell. On 3 September the package was collected by FedEx. So far so good. The package arrived at JHB International Airport on 18 September. Then my troubles started. Customs stopped my package for a regulatory review. The onus was then on me to proof the value, order confirmation and payment of this. I submitted all documents. I asked Vividress for an Invoice. They sent one for 15.00 USD. Note, I ordered and paid 105.00 USD. I asked Vividress to rectify invoice. They simply told me they indicated the lower value in order to lower the customs duty. And I must please understand! The audacity to actually ADMIT to their absolute DISHONESTY. Now they simply ignore my requests that they have to rectify the invoice as this was n huge misdeclaration on their part. Which might cause me to pay a customs fine which will me more than the value of the dress. SUCH DISHONESTY IS TRULY SHOCKING. Today is 23 September and still no indication of release from Customs. Steer clear from Vividress!

Elma hasn’t received any votes.

Elma hasn’t received any thanks yous.

Elma doesn’t have any fans yet.

Elma isn’t following anybody yet.

Similar Reviewers on Sitejabber

louwaines
2/6/20

After numerous mails I still have not received the dress for my daughters matric farewell They...

margarets317
8/5/19

Emailed me every day until the order was placed and received. Poor quality of sewing. I would...