This is my 10th headphones I buy from apple. I understand that they don't last forever. The fact of the matter I bought another pair of POWERBEATS PRO WIRELESS, at the time Apple was not offering apple care so I could't purchase, well exactly 1year 1 month later my headphones stop working. Spoke to a supervisor and all he can say was "I'm sorry there's nothing we can do" PIECE OF $#*! APPLE HAS NO LOYALTY TO THIER CUSTOMER. I explain to him we are 5 members in my family and we all use apple products. They dont care, they only care of making more money and screw over consumers>>>>>