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emilys890

Emily S.

Contributor Level

Total Points
80

1 Review by Emily

7/9/21

I am so blown away by how great Plum Pretty Sugar's service is - I will definitely be back. Due to an issue with customs, my order might be arriving later than I had hoped. They are sending me something else with a free return label so that if what I initially ordered doesn't come in time, I have a great back up. And if it does, I can easily send the other thing back. So many companies think that when something happened that isn't their fault (like something getting stuck in customs), that it's also not their problem. But it is their problem because they are the company that sold me the goods. Plum Pretty Sugar took responsibility (even though this is not their fault at all) and is treating this as THEIR problem and making good by me.

I am getting married in two weeks and would have been extremely stressed out if the pajamas for my bridesmaids had not arrived. I'm so glad that I purchased from Plum Pretty Sugar!

Products used:
Pajamas

Service
Value
Shipping
Returns

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