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I have been going back-and-forth with their technical support team for weeks now. They sold me a product with HIPAA compliant data collection; however, when I started running into problems with missing data, system crashes, etc., the support team just says that they cannot provide support because my form is HIPAA protected. Unable to actually speak to someone on the phone. Their support services are horrible - avoid this company at all cost.
Tip for consumers:
Do not use this company. Horrible customer service.
Products used:
JotForm
Eric S.'s review of JotForm earned 2 Very Helpful votes
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Esta plataforma no ha cambiado en cada desde que la instalé, no tiene teléfono de ayuda al...
