E D.

My daughter introduced me to this wonderful store called "Boutique 1861" located in Montreal Quebec. She really felt drawn to a certain dress on the website and she decided to buy it. The picture of the dress and the dress she received were exactly identical. It arrived in a week, (the estimated time) and came with a little heart warming hand-written note! Bravo 1861, you are an amazing store that strives for excellence in all areas of aspect. You made my daughter very pleased with her purchase, thank you.

I purchased a dress for my college graduation, and was sent a dress that is obviously not the same dress. When I tried to communicate with them - I received a message that said that "since they sent me the correct dress", I had three options: 1. I could return it back to them in China, at my cost, and then they would return 85% of my original fee; 2. They could give me 10% back on my purchase price without having to return the product; 3. I could have a 20% cash coupon of the purchase price value towards future orders.
BUYER BEWARE! – DO NOT BUY ANYTHING FROM Rose gal! Please share my story with others so they know how fraudulent this company really is!

Dec. 5/15: Regarding the email I received from Rosegal, what they have written below is very flowery compared to what they emailed. They state that they would like to return what I paid for the purchase, but I haven't seen any reversal of charges on my VISA, nor no money order in the mail (it has been 6 months)... so if they really wanted, they could have done so without emailing me to "tell me they want to refund my money". If you want to refund the money, just do so Rosegal! What would it take to have you fulfill what you are offering? Just do it! Don't talk about it over and over again... still trying to save face, and yet still defrauding people by the fact that there are approx. Over 2700 BAD reviews on just this one website. It gives me great satisfaction to know that over 403,404 THOUSAND people have read my review. Don't bother sending me my money back. If I have deterred even 20 people from buying from you - this is satisfying enough for me.