Faith H.

I'm very disappointed with Barnes and Noble. I order a book that I wanted to pick up at the store. I picked a store near by. The site said the book was available at that location (Nashua NH). I was placing the order after hours so I didn't expect a response saying the book was available to be picked up that night. Not 10 minutes after placing the order I got an email saying sorry the book is not available at my chosen store. I could try another location or have it shipped. So I tried placing it on Salem NH since they said "in stock." 10 minutes later I got the message that they didn't have stock. Okay 1 store the inventory is not accurate. Same message have it shipped or try another location. Are you kidding me? 2 times is all you get and I go to another store. Not Barnes and Noble. Try to reach anyone to get help with a store that really has the book is not worth it because they gave the same crap that I saw online.

I went to look for financials. I had to register for a free account. Okay, I can do that. You have to pay for the "pro" version to look at the actual financials. Very misleading site. Stay away. You will get more information with an internet search.

They provide inaccurate information as well as personal information. I am curious as to where their information comes from. Can't reach them to remove the information either.